vintex.app
Sign in to Vintex
Create your Vintex session from the panel injected on page of the platforms — once, for every surface.
Why a Vintex account?
It carries your plan, your quotas, your message rules and your backups. It is also what makes your settings follow you: change computer, reinstall the extension, and everything is still there. Your seller account stays with the platform — we never hold its credentials.
Signing in to Vintex and linking a seller account are two distinct steps: mixing them up is the most common cause of "Vintex can't see my account".
How to do it
- 01
Open the panel
Click Sign in to Vintex — the panel's only button while you are signed out.
- 02
Identify yourself on vintex.app
A tab opens on the sign-in page. Create an account if you don't have one yet.
- 03
Confirm the account
Already signed in on vintex.app? The tab names that account and asks you to confirm — click Confirm the connection. If it is not the right one, Not you? Use another account signs you out so you can sign in with the right one. The panel switches to Connected by itself, and the tab closes.
You sign in once. The dashboard picks up the same session — literally yours, the one from the site. There is no second sign-in screen, and signing out of one signs you out of both.
The confirmation step is always shown, and that is deliberate: it names the account the extension is about to be connected to. If it names an account that is not yours, do not confirm — use Not you? Use another account on that same screen, then sign in with the right one. And if the screen opened on its own, without you clicking anything in the panel, just close the tab: nothing was started from here.
If it doesn't work
| Symptom | Likely cause | Fix |
|---|---|---|
| "Sign-in expired, try again" | The sign-in tab stayed open too long | Click Sign in to Vintex again |
| The button stays greyed out | Site access permission missing | See Install on desktop, step 2 |
| "The extension is connected to a different Vintex account than this dashboard" | Panel and dashboard on two different Vintex accounts | Sign out of the panel, sign back in with the right account |
| The panel asks you to log in to the platform | The tab has no platform session | Log in to the platform on this tab |
| The confirmation screen names another account | Your browser is signed in to a different Vintex account | Not you? Use another account, then sign in with the right one |
Try it on your own shop
Vintex runs in your browser, on your own seller account.