Vintexvintex.app

Reply to a conversation

Ask an AI

Send a message and photos, read a thread in your language, and use the banners Vinted posts in it.

Why do this here?

Answering three buyers on Vinted means three tabs, three windows, and losing the thread between two of them. Here the list stays on the left and the thread opens on the right: you read, you answer, you move to the next one. The item, its price and what the buyer would actually pay sit at the top of the thread, so you don't have to go and check.

An open thread: item card, messages, a Vinted banner with its button, and the message box
The thread of a conversation, with the item it is about and the banners Vinted posts in it.

How to do it

Pick a conversation in the list, write in Send a message at the bottom of the thread and press Enter — or the arrow. The paperclip is Attach photos: up to five per message, and Vinted refuses anything over 9 MB, which Vintex tells you before sending rather than after. The box clears only once the message is really gone, so a failed send doesn't cost you what you typed.

Vinted does not allow a reply on every conversation. When it doesn't, the box is replaced by Replies unavailable for this conversation. — nothing can be done about that from Vintex.

A message can't be unsent

Once sent, a message is in the buyer's thread for good, photos included. There is no edit and no delete, on Vinted no more than here.

Reading a thread in another language

Translate conversation, under the last message, swaps the whole thread for its translated version and the link becomes Show original conversation. The translation is Vinted's, not ours — hence the Translated by Google mention. It changes nothing for the buyer: they keep reading what was actually written.

The banners Vinted posts in a thread

Between the messages you'll find grey or framed blocks that you didn't write: shipping instructions, a delivery status, a drop-off point. They come from Vinted, and the buttons they carry are the real ones — Shipping instructions opens the drop-off details, Download shipping label opens the label dialog.

A greyed-out button is not a bug. It means either that Vinted no longer allows this action (the banner stays in the history once the action is done), or that Vintex doesn't handle that particular button — the tooltip says Not available in vintex — finalise on Vinted, and the arrow at the top right of the thread takes you there.

A conversation has its own address

The open thread lives in the page URL, so it survives a refresh, can be bookmarked, and can be sent to someone who shares the account. That's also what the Open conversation shortcut in an order's menu uses, over in the Orders table: it lands on the right thread even when the conversation is far older than what the list has loaded.

If it doesn't work

SymptomLikely causeFix
The arrow stays greyed outThe message is empty, or a send is still in flightType something; wait for the previous one
A photo is refusedOver 9 MB, more than five, or not an imageVintex says which; resize or drop one
The thread stays empty on the rightThe conversation belongs to an account that isn't in the current scopeSwitch to that account at the top of the page
A banner button does nothing but is not greyedIt opens a dialog that's still loadingWait a moment; Refresh the thread
The whole thread shows an error instead of messagesThe read from Vinted failedRefresh the thread with the arrows at its top right