vintex.app
Linked profiles
What linking a seller profile unlocks, how to manage several, and why you can't unlink one yourself.
Why manage profiles here?
You sell on two accounts — one personal, one professional; one French, one Belgian. This page says which ones are attached to your Vintex account, what linking unlocks, and why a profile can belong to only one Vintex account.
A linked profile is a seller account attached to your Vintex account — the condition for every feature that goes through our servers.
What linking unlocks
| Feature | Without linking |
|---|---|
| AI replies (Auto conversations) | Unavailable |
| Favourites boost | Unavailable |
| Cloud backups | Unavailable |
| Label cropping | Unavailable — the raw download still works |
| AI regeneration of title / description | Unavailable |
Everything else — relisting, publishing drafts, editing, rating, downloading a label, unfollowing — depends only on your platform session and works without linking.
Linking a profile
From the panel, on a tab of the account concerned: Sign in and link an account.
Several seller accounts
One Vintex account can carry as many seller profiles as you want. Each profile keeps its own automation settings: the message rules, negotiation margins and AI configuration of account A have no effect on account B.
Those settings live on the Vintex side: they follow you from one computer to another and survive reinstalling the extension.
One profile, one Vintex account
Linking is not taken over automatically
If a seller profile is already linked to another Vintex account, the panel says so and refuses. There is no self-service unlink button: that is what stops someone else from claiming your profile. Write to support on Discord to free a profile you do own.
If it doesn't work
| Symptom | Likely cause | Fix |
|---|---|---|
| "Account already linked" | The profile belongs to another Vintex account | Sign in with that account, or contact support |
| "Link status unavailable" | The Vintex service didn't answer | Click Retry |
| The dashboard shows "Link from the extension" | Profile detected but not linked | Link from the panel, on a tab of that account |
| One account's settings show up on another | The wrong profile is selected | Check the picker next to the page title |
Try it on your own shop
Vintex runs in your browser, on your own seller account.